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RETURN POLICY for the SMART CAT BOX
1. We DO NOT accept returns if the Smart Cat Box has been used.
2. We can not accept returns if you have had the SMART CAT BOX for over 1 month.
3. We DO NOT accept returns of used litter.
4. We DO NOT issue credit for delivery charges to or from the customer. 
5  We accept returns if the delivery carton has not been opened and returned within one month.
6. We accept returns if the carton has been opened and the SMART CAT BOX has NOT been used and is returned within one month.
7. We accept returns of unopened bags of litter within one month.

RESTOCKING FEES:
1. There is a $5.00 restocking fee for unopened cartons.
2. There is a $12.00 restocking fee for Smart Cat Box Starter Kits
3. There is a $15.00 restocking fee for Smart Cat Box Value Paks

RETURNS via UPS should be addressed to:
Providence House Mfg Inc
14075 Alika Drive, Seal Rock OR 97376

RETURNS via United States Postal Service should be addressed to:
Providence House Mfg Inc
PO Box 180, Seal Rock OR 97376

Please call Sara at 541-563-4443 if you have questions about our return policy.

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